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API Connectivity

SageNet Support
Updated

 

Overview

API Connectivity is m360’s turnkey solution that lets your applications, databases, and third-party services talk to one another seamlessly and securely. Whether you need to synchronize customer data between your e-commerce platform and your CRM, automate invoice processing with your accounting system, or integrate a local payment gateway into your mobile app—API Connectivity makes it happen without heavy development overhead.

Key Benefits

  1. Rapid Deployment

    • Pre-built connectors for popular platforms (e.g., Shopify, Salesforce, Xero, MOLPay)

    • Out-of-the-box workflows you can enable in days, not months

  2. Scalability & Reliability

    • Hosted on AWS in Manila and Singapore regions for low latency across the Philippines and ASEAN

    • 99.9% SLA with auto-failover

  3. End-to-End Security

    • OAuth 2.0 / API key management

    • AES-256 encryption of data in transit and at rest

    • per-customer sandbox environments for safe testing

  4. Comprehensive Monitoring & Alerts

    • Real-time dashboards for request rates, error rates, and latency

    • Customizable alerts via email, Slack, or SMS

  5. Usage-Based Pricing

    • Flexible plans starting at 10,000 calls/month

    • Volume discounts for high-usage customers

Features

Feature Description
Connector Library 40+ ready connectors (ERP, CRM, Payment Gateways, Messaging APIs)
Workflow Orchestration Drag-and-drop visual builder with conditional logic
Developer Sandbox Isolated test environment with sample data
Data Transformation Engine JSON/XML mapping, CSV parsing, field-level transformation rules
Versioned APIs Maintain multiple API versions, auto-migrate legacy calls
Role-Based Access Control Admin, Developer, Viewer roles with granular permissions

Getting Started

  1. Sign Up & Plan Selection

  2. Obtain API Credentials

    • Upon activation, log into the m360 Portal

    • Navigate to API Keys → Create New Key

    • Copy your Client ID and Secret (store securely)

  3. Configure Your First Connector

    • In the Portal, go to Connectors → Add Connector

    • Select your target system (e.g., “Shopify”)

    • Enter the required endpoint URL, credentials, and field mappings

  4. Build a Workflow

    • Click Workflows → Create Workflow

    • Drag a “Trigger” (e.g., “New Order Received”) to the canvas

    • Link it to an “Action” (e.g., “POST to Xero Invoice API”)

    • Configure transformation rules if needed

  5. Test & Deploy

    • Switch to Sandbox Mode for initial testing

    • Review logs in Monitoring → Logs

    • When satisfied, toggle Production and monitor real-time dashboards

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